Privacy Policy

Last updated: January 2024

Our Commitment to Privacy

At AurexDocs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We take a privacy-first approach to all our services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile information from your Google account if you use OAuth sign-in.

Usage Data

We collect information about how you use our services, including the tools you use, frequency of use, and general usage patterns. This helps us improve our services.

File Processing

Your files never leave your device whenever possible. Our PDF tools process files directly in your browser using client-side technology. For AI-powered features, text is sent to our servers for processing but is never stored permanently.

How We Use Your Information

  • To provide and maintain our services
  • To process your transactions and manage your account
  • To send you important updates about our services
  • To improve and personalize your experience
  • To respond to your inquiries and provide support
  • To detect and prevent fraud or abuse

Data Security

We implement industry-standard security measures to protect your information. All data transmissions are encrypted using TLS/SSL. We use secure cloud infrastructure and regularly audit our security practices.

Data Retention

We retain your account information for as long as your account is active. Files processed through our browser-based tools are not stored on our servers. AI processing data is automatically deleted immediately after processing is complete.

Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability

Third-Party Services

We use trusted third-party services for authentication (Google OAuth), payment processing (Stripe), and AI capabilities (OpenAI). These providers have their own privacy policies and data handling practices.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@aurexdocs.com